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Terms of Service

Last Updated: 10.6.2026

These Terms of Service (“Terms”) apply to your access to and use of (a) the website located at loveterramore.com, powered by Shopify, (or any successor links) and all associated web pages, websites, and social media pages (the “Website”) provided by Terramore (“Terramore,” “we,” “our,” or “us”) and (b) any online services ((a) and (b), collectively, our “Services”).

By using our Services, you expressly agree to these Terms. Please carefully review these Terms before using our Services, including, without limitation, the warranty disclaimers and releases set forth in these Terms, which limit our liability and your ability to bring certain claims against us.

BY AGREEING TO THESE TERMS, EXCEPT FOR (I) CERTAIN TYPES OF DISPUTES DESCRIBED IN SECTION 2.19 WHERE YOU EXERCISE YOUR RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 2.19, OR (III) TO THE EXTENT PROHIBITED BY LAW, DISPUTES BETWEEN YOU AND TERRAMORE WILL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, ANY OTHER KIND OF REPRESENTATIVE PROCEEDING, OR BY JURY TRIAL.

We may indicate that different or additional terms, conditions, guidelines, policies, or rules apply in relation to some of our Services (“Supplemental Terms”). Any Supplemental Terms become part of your agreement with us if you use the applicable Services, and if there is a conflict between these Terms and the Supplemental Terms, the Supplemental Terms will control for that conflict.

Updates

We may make changes to these Terms. The “Last Updated” date above indicates when these Terms were last changed. If we make future changes, we may provide you with notice of such changes, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop using our Services. Any changes to these Terms will not apply to any dispute between you and us arising prior to the date on which we posted the updated Terms incorporating such changes or otherwise notified you of such changes.

Eligibility & Accounts

Users under 18 years of age (or the age of legal majority where the user lives) may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. The parent or legal guardian of a user under the age of 18 (or the age of legal majority) is fully responsible for the acts or omissions of such user in relation to our Services. If you are a parent or legal guardian and you believe that your child under the age of 18 is using our Services without your consent, please contact us at clientservice@loveterramore.com. In using our Services, you represent and warrant that you meet the eligibility requirements to use our Services and have the authority to be bound by these Terms, including, without limitation, if you use our Services on behalf of another person or entity.

You may be required to create an account with us in order to use some or all of our Services. You will promptly update any information contained in your account if it changes. You are responsible for the accuracy of the information you provide and for safeguarding your account credentials; you may not transfer or share your account. You must maintain the security of your account, as applicable, and promptly notify us if you discover or suspect that someone has accessed your account without your permission. We reserve the right to reject, require that you change, or reclaim usernames, including on behalf of businesses or individuals that hold legal claim, including trademark rights, in those usernames.

Product Descriptions & Representations

  • We make every reasonable effort to represent our products accurately, but display settings, lighting, and device screens can affect how color and finish appear.
  • Fine jewelry and natural gemstones carry inherent variation — no two natural stones are identical, and this is normal, not a defect.
  • Product descriptions, pricing, and availability may change without notice, and we may limit quantities or discontinue products at our discretion.

Diamond & Gemstone Specifications

Carat weights, dimensions, and other measurements are approximate and may vary within customary manufacturing and grading tolerances. For pieces containing multiple stones, any stated total carat weight is the combined approximate weight of all stones in the piece. Any color or clarity description will be stated on the applicable product page as a minimum grade or an average grade, as applicable. Product pages will also identify, where applicable, whether stones are natural, laboratory-grown, treated, enhanced, simulated, or imitation, and will describe the applicable precious metal, fineness, plating, vermeil, or other material composition. The product-page description for the specific item you purchase controls in the event of a conflict with a general description in these Terms.

Grading Reports & Certification

Where a purchased item includes a grading report issued by an independent laboratory, the report relates only to the stone or item identified in that report and reflects the laboratory’s assessment as of the report date. Unless expressly stated otherwise, Terramore does not independently grade or certify the stone and does not guarantee that another laboratory or appraiser will assign the same grade. The original grading report must be returned with the item for any return or exchange. If the report is not returned, Terramore may deduct or charge a reasonable replacement and administrative fee disclosed in the applicable Return and Exchange Policy to the extent permitted by law.

Orders & Order Acceptance

Placing an order is an offer to purchase, not a completed sale — your order is only accepted once we confirm it and process payment. We reserve the right to decline, limit, or cancel any order, including for suspected fraud, pricing errors, or product unavailability; if we do, we’ll contact you using the information provided at checkout.

Returns, exchanges, cancellations, repairs, warranties, resizing, custom or personalized items, engraved or altered items, made-to-order items, preorders, deposits, gift cards, promotional codes, and financing arrangements are subject to the applicable policies and disclosures presented on the Website or at checkout (collectively, the “Purchase Policies”. The Purchase Policies are incorporated into these Terms. If a Purchase Policy conflicts with these Terms with respect to a particular transaction, the applicable Purchase Policy will control for that transaction. Any final-sale or other material purchase restriction will be disclosed before purchase. Nothing in these Terms or the Purchase Policies limits any non-waivable rights or remedies available under applicable law.

Order Restrictions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Pricing & Billing

Prices are listed in USD and do not include tax, duties, or shipping unless stated. The price charged is the price in effect at checkout, confirmed in your order email. You represent that any payment method you use is valid and authorized, and you agree to pay all charges incurred, including applicable taxes.

Shipping, Delivery & Risk of Loss

See our Shipping Policy for delivery timelines, insurance, signature requirements, address restrictions, and procedures for delayed, lost, damaged, refused, or misdelivered packages. Title and risk of loss pass to you once we transfer the product to the carrier, except where our shipping insurance terms provide otherwise. You must promptly notify Terramore of any delivery issue so that Terramore may pursue any available carrier or insurance claim.

Intellectual Property

All content on the Services — designs, photography, product descriptions, and site design — is owned by Terramore or its licensors and protected under applicable intellectual property law. You may use the Services for personal, non-commercial purposes only; you may not copy, reproduce, distribute, or create derivative works from our content without written permission. Terramore’s name, logo, and product names are our trademarks and may not be used without our consent. All other trademarks, registered trademarks, product names, and company names or logos mentioned on or in connection with our Services are the property of their respective owners. Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by us.

Prohibited Uses & Automated Access

You agree not to use the Services unlawfully, to infringe our or others’ intellectual property, to harass or impersonate others, to introduce malicious code, or to use scraping, data-mining, bots, or similar automated tools to access or extract content from the Services without our written permission.

This extends to AI agents acting on a user’s behalf: any autonomous or semi-autonomous software interacting with the Services must clearly identify itself as an agent (rather than mimicking human behavior or bypassing bot-detection measures) and must comply with any access limits we impose.

Optional Third-Party Tools & Links

The Services may link to or incorporate third-party tools (e.g., financing, reviews, chat) that we don’t control. Use of those tools is governed by the third party’s own terms, and we disclaim liability for them beyond what’s separately stated in our vendor-specific disclosures.

Relationship with Shopify

Terramore is built on Shopify, which provides the underlying commerce platform. Any purchase you make is a transaction directly with Terramore, not Shopify — Shopify is not responsible for products, orders, or disputes arising from your purchases, and you release Shopify from claims arising out of your transactions with us.

User Content, Reviews & Feedback

If you submit reviews, photos, or other feedback, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with promoting Terramore, and you confirm you have the right to grant that license and that the content doesn’t violate any law or third-party right. We may remove content at our discretion and take no responsibility for user-submitted content.

Privacy

You may provide certain information to Terramore in connection with your use of our Services or we may otherwise collect certain information about you when you use our Services. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. You agree to receive all communications, agreements, and notices that we provide in connection with our Services electronically, including by email, SMS or text message (if you provide your manual consent to opt in to receive SMS or text messages) to the cell phone number associated with your account, or by posting them to your account on the Website or otherwise through our Services. You agree that all communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to receive SMS or text messages is not a condition of purchase. You may withdraw your consent to receive communications electronically at any time, but except as it relates to SMS text messages, if you withdraw such consent, you may be unable to use all or a portion of our Services.

Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, ONLINE SERVICES, AND DIGITAL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” EXCEPT AS EXPRESSLY PROVIDED IN A WRITTEN LIMITED WARRANTY OR APPLICABLE PURCHASE POLICY, TERRAMORE DISCLAIMS WARRANTIES RELATING TO THE OPERATION OF THE WEBSITE AND ONLINE SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TERRAMORE DOES NOT WARRANT THAT THE WEBSITE OR ONLINE SERVICES WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE OF HARMFUL COMPONENTS. THIS PARAGRAPH APPLIES TO THE WEBSITE AND ONLINE SERVICES AND DOES NOT EXPAND OR REPLACE THE PRODUCT-SPECIFIC TERMS BELOW.

Products are subject to the product description, any written limited warranty, and the applicable Purchase Policies provided by Terramore. Natural variations in gemstones and customary tolerances disclosed are not defects. Unless otherwise stated in a written limited warranty, coverage does not extend to normal wear and tear, accidental damage, loss, theft, misuse, improper care or storage, unauthorized alteration or repair, or damage caused by sizing or service performed by a third party. Any available remedy, inspection process, exclusions, and warranty period will be stated in the applicable written limited warranty or Purchase Policy.

YOU HEREBY SPECIFICALLY, FULLY AND FOREVER RELEASE, COVENANT NOT TO SUE, DISCHARGE, AND INDEMNIFY AND HOLD HARMLESS THE TERRAMORE PARTIES FROM AND AGAINST ANY AND ALL CLAIMS (AS DEFINED IN SECTION 2.18) RELATED TO DISPUTES BETWEEN USERS AND THE ACTS OR OMISSIONS OF ANY THIRD PARTIES. YOU UNDERSTAND THAT THIS WAIVER MEANS YOU GIVE UP YOUR RIGHT TO BRING ANY CLAIMS, INCLUDING, WITHOUT LIMITATION, FOR PHYSICAL OR EMOTIONAL INJURIES, DEATH, DISEASE OR PROPERTY LOSSES, OR ANY OTHER LOSS, INCLUDING, WITHOUT LIMITATION, CLAIMS FOR NEGLIGENCE, AND YOU GIVE UP ANY CLAIM YOU MAY HAVE TO SEEK DAMAGES, WHETHER KNOWN OR UNKNOWN, FORESEEN OR UNFORESEEN.

If you are a consumer who resides in California, you hereby waive your rights under California Civil Code § 1542, which provides: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

ALL DISCLAIMERS AND RELEASES OF ANY KIND (INCLUDING IN THIS SECTION 2.16 AND ELSEWHERE IN THESE TERMS) ARE MADE FOR THE BENEFIT OF TERRAMORE, THE OTHER TERRAMORE PARTIES, AND THE TERRAMORE PARTIES’ RESPECTIVE SHAREHOLDERS, AGENTS, REPRESENTATIVES, LICENSORS, SUPPLIERS, AND SERVICE PROVIDERS, AS WELL AS THEIR RESPECTIVE SUCCESSORS AND ASSIGNS.

Limitation of Liability

To the fullest extent permitted by applicable law, Terramore and the other Terramore Parties will not be liable to you under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive, or special damages or lost profits, even if Terramore or the other Terramore Parties have been advised of the possibility of such damages.

The total liability of Terramore and the other Terramore Parties to you (whether occurring under these Terms or otherwise), regardless of the form of the action, is limited to the amount paid by you to use our Services giving rise to the claim or $100 USD, whichever is greater.

The limitations set forth in this section will not limit or exclude liability for the gross negligence, fraud, or intentional misconduct of Terramore or the other Terramore Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Indemnification

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Terramore and its subsidiaries and affiliates, and each of their respective officers, directors, employees, and agents (collectively, the “Terramore Parties”), from and against third-party claims, liabilities, damages, judgments, losses, and reasonable out-of-pocket costs and expenses, including reasonable attorneys’ fees (collectively, “Claims”), to the extent arising from: (a) content you submit, post, or share through the Services; (b) your unlawful or unauthorized use of the Services; (c) your material breach of these Terms; or (d) your infringement, misappropriation, or violation of a third party’s intellectual property, privacy, or other rights. Terramore will provide prompt notice of a Claim, provided that delayed notice will reduce your obligations only to the extent you are materially prejudiced by the delay. You may control the defense of the Claim with counsel reasonably acceptable to Terramore, and Terramore may participate with counsel of its choice at its own expense. You may not settle any Claim in a manner that admits fault by, imposes non-monetary obligations on, or does not unconditionally release a Terramore Party without Terramore’s prior written consent, not to be unreasonably withheld. This Section does not require you to indemnify any Terramore Party for that party’s own negligence, willful misconduct, violation of law, or breach of these Terms, and does not limit rights or remedies that cannot be limited under applicable law.

Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND TERRAMORE TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH WE CAN SEEK RELIEF FROM EACH OTHER. ARBITRATION PRECLUDES YOU AND TERRAMORE FROM SUING IN COURT OR HAVING A JURY TRIAL. YOU AND TERRAMORE AGREE THAT ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER KIND OF REPRESENTATIVE PROCEEDING. TERRAMORE AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY.

FOLLOW THE INSTRUCTIONS BELOW IF YOU WISH TO OPT OUT OF THE REQUIREMENT OF ARBITRATION ON AN INDIVIDUAL BASIS. NO CLASS OR REPRESENTATIVE ACTIONS OR ARBITRATIONS ARE ALLOWED UNDER THIS ARBITRATION AGREEMENT.

(a) Arbitrable Claims. For any dispute or claim that you have against Terramore , that Terramore has against you or that you have, or Terramore has, in each case arising from, relating to, or stemming from these Terms, our Services or any aspect of the relationship between you and Terramore as relates to these Terms or our Services, including any privacy or data security claims (collectively, “Arbitrable Claims,” and each an “Arbitrable Claim”), you and Terramore agree to attempt to first resolve the Arbitrable Claim informally via the following process. If you assert an Arbitrable Claim against Terramore, you will first contact Terramore by sending a written notice of your Arbitrable Claim (“Claimant Notice”) to Terramore by certified mail addressed to 12810 Millenium Drive Ste 500, Playa Vista CA 90094 or by email to clientservice@loveterramore.com. The Claimant Notice must (i) include your name, residence address, email address, and telephone number; (ii) describe the nature and basis of the Arbitrable Claim; and (iii) set forth the specific relief sought. If Terramore asserts an Arbitrable Claim against you, Terramore will first contact you by sending a written notice of Terramore’s Arbitrable Claim (“Terramore Notice”), and each of a Claimant Notice and Terramore Notice, a “Notice”) to you via email to the primary email address associated with your account. The Terramore Notice must (A) include the name of a Terramore contact and the contact’s email address and telephone number; (B) describe the nature and basis of the Arbitrable Claim; and (C) set forth the specific relief sought. If you and Terramore cannot reach an agreement to resolve the Arbitrable Claim within thirty (30) days after you or Terramore receives such a Notice, then either party may submit the Arbitrable Claim to binding arbitration as set forth below. The statute of limitations and any filing fee deadlines shall be tolled for thirty (30) days from the date that either you or Terramore first send the applicable Notice so that the parties can engage in this informal dispute-resolution process.

(b) Binding Arbitration. Except for (i) individual disputes that qualify for small claims court or (ii) any disputes exclusively related to the intellectual property or intellectual property rights of you or Terramore, including any disputes in which you or Terramore seek injunctive or other equitable relief for the alleged unlawful use of your or Terramore’s intellectual property rights or other infringement of your or Terramore’s intellectual property rights (“IP Claims”), all Arbitrable Claims, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, including, with respect to Arbitrable Claims that are not related to intellectual property or intellectual property rights but are jointly filed with IP Claims, that are not resolved in accordance with Section 2.19(a) will be resolved by a neutral arbitrator through final and binding arbitration instead of in a court by a judge or jury. Such Arbitrable Claims include, without limitation, disputes arising out of or relating to interpretation or application of this arbitration provision, including the enforceability, revocability, or validity of the arbitration provision or any portion of the arbitration provision. The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in court.

(c) Governance. These Terms affect interstate commerce, and the enforceability of this Section 2.17 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq., to the extent permitted by law.

(d) Submission. All Arbitrable Claims must be submitted to the American Arbitration Association (“AAA”) and will be resolved through binding arbitration before one arbitrator. If you are a consumer, the then-current version of the AAA’s Consumer Arbitration Rules will apply, which are available on the AAA’s website (adr.org), as amended by these Terms as follows:

1. YOU AND TERRAMORE AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AND TERRAMORE ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitrator may conduct only an individual arbitration and, except as described below for the additional procedures to govern if twenty-five (25) or more similar or coordinated claims are asserted against Terramore or you by the same or coordinated counsel, may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual.

2. For any arbitration you initiate, you will pay the consumer filing fee, and Terramore will pay the remaining AAA fees and costs. For any arbitration initiated by Terramore, Terramore will pay all AAA fees and costs.

3. For all arbitrations where the claims asserted are $25,000 or less, the arbitration shall be resolved according to the AAA’s Procedures for the Resolution of Disputes through Document Submission, and for all other arbitrations the following procedure will apply: (a) the arbitrator will conduct hearings, if any, by teleconference or videoconference rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate; (b) any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances; and (c) if the parties are unable to agree on a location, such determination should be made by the AAA or by the arbitrator.

4. If you or Terramore submits a dispute to arbitration and the arbitrator orders any exchange of information, you and Terramore agree to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, and/or other materials that might be exchanged or the subject of discovery in the arbitration. You and Terramore agree to seek such protection before any such information, documents, testimony, and/or materials are exchanged or otherwise become the subject of discovery in the arbitration.

5. The arbitrator’s decision will follow these Terms and will be final and binding. The arbitrator will have authority to award temporary, interim, or permanent injunctive relief or relief providing for specific performance of these Terms but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in these Terms will preclude you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you.

6. The AAA Supplementary Rules for Multiple Case Filings and the AAA Multiple Consumer Case Filing Fee Schedule will apply if twenty-five (25) or more similar claims are asserted against Terramore or against you by the same or coordinated counsel or are otherwise coordinated. In addition to the application of the AAA Supplementary Rules for Multiple Case Filings and the AAA Multiple Consumer Case Filing Fee Schedule, you and Terramore understand and agree that when twenty-five (25) or more similar claims are asserted against Terramore or you by the same or coordinated counsel or are otherwise resolved, your or Terramore’s Arbitrable Claim might be delayed. For such coordinated actions, you and Terramore also agree to the following coordinated bellwether process. Counsel for the claimants and counsel for Terramore shall each select ten (10) cases (per side) to proceed first in individual arbitration proceedings as part of a bellwether process. The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those cases until they are selected to proceed to individual arbitration proceedings as part of a bellwether process. If the parties are unable to resolve the remaining cases after the conclusion of the initial twenty (20) proceedings, each side shall select another ten (10) cases (per side) to proceed to individual arbitration proceedings as part of a second bellwether process. The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those cases until they are selected to proceed to individual arbitration proceedings as part of a bellwether process. A single arbitrator shall preside over each case. Only one case may be assigned to each arbitrator as part of a bellwether process unless the parties agree otherwise. This staged process shall continue, consistent with the parameters identified above, until all the claims included in these coordinated filings, including your case, are adjudicated or otherwise resolved. The statute of limitations and any filing fee deadlines shall be tolled for claims subject to this staged process from the time the first cases are selected for a bellwether process until the time your case is selected for a bellwether process, withdrawn, or otherwise resolved. A court shall have authority to enforce this paragraph and, if necessary, to enjoin the mass filing or prosecution of arbitration demands against Terramore or you.

(e) One Year to Assert Claims. To the extent permitted by law, any Arbitrable Claim by you or Terramore relating in any way to these Terms, our Services, or any aspect of the relationship between you and Terramore as relates to these Terms or our Services, must be filed within one year after such Arbitrable Claim arises; otherwise, the Arbitrable Claim is permanently barred, which means that you and Terramore will not have the right to assert the Arbitrable Claim.

(f) Opt-Out Right. You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted these Terms by providing us with notice of your decision to opt-out via email at cl or by certified mail addressed to 12810 Millenium Drive Ste 500, Playa Vista CA 90094. In order to be effective, the opt-out notice must include your full name, mailing address, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with section below.

(g) Severability. If any portion of this section is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this section or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this section; and (iii) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this section is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this section will be enforceable.

(h) Other Jurisdictions. Notwithstanding anything to the contrary in the Terms, if you reside in any country outside of the United States, you may bring legal proceedings regarding the Terms either by following the arbitration procedure detailed above in this section or, if given the right by applicable law, by submitting the dispute to an arbitration administrator in the jurisdiction in which you reside. To the extent any proceeding is not subject to arbitration under applicable law, you may submit the dispute to the courts of the jurisdiction in which you reside.

Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms. Provisions that by their nature should survive termination (IP, disclaimers, liability limits, indemnification, dispute resolution) will continue to apply.

Assignment

You may not assign these Terms without our consent; we may assign them freely, including in connection with a merger, acquisition, or sale of assets.

Governing Law & Venue

These Terms are governed by the laws of California, and any dispute not subject to arbitration (see 2.19) will be brought exclusively in the state or federal courts located in Los Angeles county, California.

Severability, Waiver & Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision isn’t a waiver of it. These Terms, together with our referenced policies, are the entire agreement between you and Terramore regarding the Services.

Changes to These Terms

We may update these Terms from time to time by posting the revised version on this page. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

Contact

Questions about these Terms: clientservices@loveterramore.com / 12810 Millennium Drive Ste 500, Playa Vista CA 90094

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